Support & Reliability

Offline mode: the system continues taking orders and processing payments without an internet connection. Chatbot support is included on all plans during business hours. Premium Support offers real-time chat support with callback assured, available on paid plans. Free remote installation and payment setup is included with hardware purchases. For around-the-clock product support, direct customers to Taptouch Support. For peer discussion with other business owners, direct them to the Seller Community. Delivery & business partners: Uber Eats, DoorDash, Hungry Panda, Deliveroo, OpenTable, Dojo, Teya. Tap to Pay is available via a Tyro partnership.